One partnership model for each solution family, and a separate framework for operator services.
For operators, internet service providers, hosting companies and IT service firms that want to offer unified communications without carrying all the complexity on their own.
For call control, add-on modules and support services. Three models, chosen for each solution family.
For numbers, SIP trunking and number porting. Three contracting modes, chosen for each customer.
For call control, add-on modules and support services. Operator services follow a separate framework, presented further down.
You bring the opportunity
You sell and support
You run your own service
| Criterion | Referral partner | Reseller-integrator | Service Provider |
|---|---|---|---|
| Who is the customer? | The MLS customer | Yours | Yours |
| Who contracts and invoices the solution? | MLS | You, at your prices | You, for the whole service |
| First-level support | MLS | You | You |
| Advanced support | MLS | MLS | MLS |
| Your earnings | A commission | Your discount and your services | Your discount and the value of your service |
| Operator services | Separate framework: mode A, B or C, chosen for each customer | ||
| Access | On request | Immediate | On request, for qualified partners |
Numbers, SIP trunking and number porting are regulated telecommunications services. How they are contracted is decided customer by customer, whatever your partnership model.
The customer contracts with MLS
MLS contracts, you pay the invoice
You resell under your own name
Learn more about our operator services: SIP trunking, numbers and porting.
You remain your customer's point of contact. MLS supports you in the background, without taking your place.
Needs analysis, choice of solution, building and defending the offer alongside you.
Planning, installation, configuration and training for your teams and your users.
Second level, diagnosis of complex incidents and operational maintenance of the solutions hosted by MLS.
You learn by doing, project after project. No technical certification is required to get started.
You sell, MLS delivers your first projects with you.
You take over commissioning, MLS remains on hand to support.
You run your projects, MLS provides advanced support.
No. You remain your customer's point of contact and pass their requests on to MLS. Your skills develop project by project, with our teams.
Yes. The model is chosen for each solution family: you can be a reseller-integrator for one and a referral partner for another.
Yes. Your model evolves with your skills, in agreement with MLS.
No. Only reselling operator services in your own name, mode C, requires registration with OFCOM. In modes A and B, MLS remains the customer's operator.
The partner price list is provided once you have signed up.
General information, not contractually binding. The terms of each model are set out in the partnership agreement.
Twenty minutes are enough to identify the right model and the first opportunities.
