3CX, the versatile VoIP platform for your entire business
3CX brings calls, video conferencing, instant messaging and CRM integration together on a single platform, hosted in the cloud or on premises. A unified communications solution suited to businesses of all sizes, with a significant reduction in telephony costs.
Why choose 3CX with MLS Communications
With its intuitive interface, 3CX centralises telephony, chat, video meetings and business integrations. Your teams collaborate more easily, your customers are better served and you stay in control of your budget.
Key features of 3CX
Unified communications
Calls, instant messaging, video meetings and team collaboration in a single, easy-to-use interface.
HD video conferencing
Hold high-definition meetings with no time limit, with built-in collaboration tools.
CRM integration
3CX connects to Salesforce, HubSpot, Zoho, Freshdesk and other CRMs to automate call handling.
Auto attendant and routing
Optimise inbound calls with advanced routing, call queues and an auto attendant.
Full mobility
Calls and messages on the 3CX apps for iOS and Android, in the office or on the move.
Enhanced security
VoIP call encryption and a secure network infrastructure to protect your communications.
What 3CX brings to your business
Lower costs
VoIP eliminates the charges of traditional fixed lines and significantly reduces your telephony bill.
Flexibility and scalability
On-premises or cloud hosting, and a licensing model that grows with your business.
Mobility and remote working
With the mobile and desktop apps, your staff remain reachable wherever they are.
Higher productivity
Built-in video conferencing and chat: your teams collaborate more effectively every day.
Who is 3CX for?
PME
An affordable, scalable communications solution, without heavy infrastructure.
Contact centres
Intelligent routing of inbound and outbound calls, integrated with your CRM tools.
Large enterprises
Complex phone systems, integrated with CRM and collaboration tools.
Native CRM integration
3CX offers native integrations with Salesforce, Zoho, Freshdesk and other CRMs. Customer interactions are automated and all communications are centralised, improving customer data management and the productivity of sales and support teams.
End-to-end support
MLS Communications supports you from pre-sales to operations: design, installation, training for users and technical teams, then second-level support. You choose your level of autonomy; our certified experts take care of the rest.
3CX: your questions
Can 3CX be hosted in Switzerland?
Yes. MLS Communications can host your 3CX instance in its infrastructure in Switzerland, or deploy it on your own servers or in your private cloud.
Can we keep our phone numbers when moving to 3CX?
Yes. With our operator services, your existing numbers are ported to an MLS SIP trunk with no service interruption.
Does 3CX work with our current phones?
3CX is compatible with most SIP phones on the market. We check your equipment during the initial audit.
Ready to move to 3CX?
Contact us to schedule a demo or discuss your needs. An expert will get back to you.