Call control solution

Microsoft Teams Phone, business telephony built into Teams

Microsoft Teams Phone brings calls, messaging and video conferences together in the app your teams already use. Fully cloud-based telephony, in the office or when working remotely, with the security of Microsoft 365.

Video meeting in Microsoft Teams

Why choose Microsoft Teams Phone with MLS Communications

MLS Communications connects Teams to the public phone network with Open Connect and its SIP trunk, configures call queues and auto attendants, then supports adoption by your users.

Features

Key features of Microsoft Teams Phone

Full integration

Teams Phone integrates natively with Microsoft 365 for simpler communications management.

Audio and video calls

Calls, online conferences and screen sharing from a single interface.

Full mobility

The mobile and desktop apps give access to telephony anywhere, at any time.

Advanced call management

Call queues, transfers, auto attendants and contact management.

Enhanced security

The same security protocols as Microsoft 365 protect your data and your calls.

Scalability

From 10 to 10,000 users, with flexible pricing.

Benefits

What Microsoft Teams Phone brings to your business

Centralised tools

Calls, meetings and messaging in a single app.

Lower costs

Cloud telephony that eliminates traditional infrastructure costs, with flexible billing.

Improved productivity

Integration with Microsoft 365 makes your teams more efficient and more responsive.

Security and compliance

A solution designed to meet strict security standards.

Use cases

Who is Microsoft Teams Phone for?

PME

Flexible telephony, integrated with Microsoft 365, without heavy infrastructure.

Remote working

Teams stay connected wherever they are, for calls and meetings alike.

Large enterprises

Complex communications managed within Teams, alongside your collaboration tools.

Integration

Open Connect for Microsoft Teams

With Open Connect and the MLS SIP trunk, Teams becomes your business phone: Swiss and international numbers, porting of your current numbers and custom routing, with no additional hardware.

Support and training

End-to-end support

MLS Communications supports you from pre-sales to operations: design, installation, training for users and technical teams, then second-level support. You choose your level of autonomy; our certified experts take care of the rest.

Our support services

Frequently asked questions

Microsoft Teams Phone: your questions

Is a specific licence required for Teams Phone?

Yes, a Teams Phone licence is required in addition to Microsoft 365. We advise you on the combination best suited to your users.

Can we keep our current numbers with Teams?

Yes. We port your numbers to our operator services and connect them to Teams via Open Connect.

Can Teams Phone replace our phone system?

In most cases, yes. For advanced needs (contact centre, recording), we add modules such as Luware Nimbus or SmartTAP.

Ready to move to Microsoft Teams Phone?

Contact us to schedule a demo or discuss your needs. An expert will get back to you.