AudioCodes SmartTAP, FINMA and MiFID II-compliant communications recording
SmartTAP captures, stores and manages recordings of calls, video conferences and unified communications, in line with regulations. A cloud or on-premises solution designed for regulated sectors.
Why choose AudioCodes SmartTAP with MLS Communications
With SmartTAP, you record and archive your communications flexibly and securely, with native integration into Microsoft Teams and other unified communications platforms.
- Advice and choosing the right solution
- Deployment, configuration and migration
- Training for users and technical teams
- Second-level support and operational maintenance
Key features of AudioCodes SmartTAP
Complete recording
Calls, video conferences and unified communications from Teams, SIP phones and other platforms.
Regulatory compliance
Recordings compliant with FINMA, MiFID II, Dodd-Frank and other sector regulations.
Secure archiving
Encrypted storage, with retention rules matched to your internal policies.
Search and playback
Find, sort and play back recordings in a few clicks.
Scalability
From a few calls to thousands a day, in the cloud or on premises.
Microsoft Teams integration
Capture and management of Teams meetings and communications.
What AudioCodes SmartTAP brings to your business
Guaranteed compliance
All relevant calls are archived in line with regulatory requirements.
Data security
Encrypted, protected recordings.
Easier audits
Fast search, playback and analysis to respond to compliance requests.
Deployment of your choice
Cloud or on premises, depending on your constraints.
Who is AudioCodes SmartTAP for?
Financial services
FINMA, MiFID II and Dodd-Frank recording obligations met.
Contact centres
Customer interactions recorded for quality and compliance.
Public sector and legal
Secure archiving of hearings and official meetings.
Integration with your platforms
In addition to Microsoft Teams, SmartTAP integrates with SIP telephony and unified communications platforms to record all interactions and manage them centrally.
End-to-end support
MLS Communications supports you from pre-sales to operations: design, installation, training for users and technical teams, then second-level support. You choose your level of autonomy; our certified experts take care of the rest.
AudioCodes SmartTAP: your questions
Does SmartTAP meet FINMA requirements?
SmartTAP is designed to meet the recording obligations of regulated sectors, including FINMA and MiFID II. We configure recording and retention rules according to your obligations.
Can Microsoft Teams meetings be recorded?
Yes, SmartTAP is certified to record Teams calls and meetings.
Where are recordings stored?
Your choice: on premises or in the cloud, with encryption.
Related solutions and services
Ready to move to AudioCodes SmartTAP?
Contact us to schedule a demo or discuss your needs. An expert will get back to you.