Cisco Webex Calling, intelligent and secure communication
Cisco Webex Calling handles your calls, video conferences and collaboration on a single cloud platform. Flexible and scalable, it keeps your teams connected in the office or when working remotely.
Why choose Cisco Webex Calling with MLS Communications
Webex Calling combines VoIP calling, collaboration and video conferencing in an intuitive interface. With flexible deployment options and advanced security, the solution improves productivity while protecting data privacy.
- Advice and choosing the right solution
- Deployment, configuration and migration
- Training for users and technical teams
- Second-level support and operational maintenance
Key features of Cisco Webex Calling
Unified communications
Calls, messaging, video conferencing and collaboration on a single platform.
AI-powered conversation analytics
Background noise removal and transcription to improve the quality of conversations.
Microsoft Teams integration
Connect Webex Calling to Teams and other collaboration tools.
Attribute-based routing
Each customer is connected to the most suitable person.
Enhanced security
Secure calls and advanced data protection, compliant with international standards.
Workforce engagement
Call monitoring and real-time coaching to boost team performance.
What Cisco Webex Calling brings to your business
Flexibility and mobility
Apps for computers, tablets and smartphones.
Improved productivity
Built-in video conferencing and chat for easier collaboration.
Security and compliance
Enterprise-grade security for private, protected communications.
Intelligent routing
Shorter waiting times and a better customer experience.
Who is Cisco Webex Calling for?
PME
Affordable, scalable telephony, without heavy investment.
Contact centres
Intelligent routing and engagement tools for a better quality of service.
Large enterprises
Complex communications, integrated with Microsoft Teams.
Open Connect for Cisco Webex Calling
Our Open Connect service connects Webex Calling to the phone network: make and receive calls directly from Webex, with your current numbers and our operator rates.
End-to-end support
MLS Communications supports you from pre-sales to operations: design, installation, training for users and technical teams, then second-level support. You choose your level of autonomy; our certified experts take care of the rest.
Cisco Webex Calling: your questions
Does Webex Calling work with Microsoft Teams?
Yes. Webex Calling can be integrated with Teams so you can make calls without switching platforms.
Can we port our numbers to Webex Calling?
Yes, through our operator services and Open Connect for Webex Calling.
Is Webex Calling suitable for a contact centre?
Yes, thanks to attribute-based routing and its monitoring and coaching tools.
Related solutions and services
Ready to move to Cisco Webex Calling?
Contact us to schedule a demo or discuss your needs. An expert will get back to you.